How to submit a ticket

How to submit a ticket

Hello,

Your Translations Cloud client area allows you to submit a ticket or a technical request to our technical department. Thanks to this feature you can quickly submit special requests to our team.


Note: We suggest you to contact our support forum before submitting a ticket.

How to submit a ticket

Once you are in this page you will be able to:

• See a list of your previous tickets
  
• Submitting a new ticket

Now you are about to start a new ticket

How to reply my tickets

From your tickets list you can click on a ticket to open it.
You will have access to a complete history of your ticket and you will be able to submit a reply.

Note: you can't reply to a closed ticket, you will have to open a new one.

Of course, an email notification service will notify you of new replies and updates.