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This forum is based on volunteer support, so our team and members may take some time before replying to a question.
Furthermore, remember to check the Solved icon by editing your first post when your problem has been resolved.
Explaining your problem as clearly as possible is the basis of the Support Forum. Also remember to provide as much detail as possible, such as : the ID of your account, your browser, the software you are using... etc.
You can't create new topics here, but if your topic can be found here, it means that a member of the team moved it here waiting for the action or reply of a technician.
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