TranslationsCloud • support
Would you like to react to this message? Create an account in a few clicks or log in to continue.
Log in
Latest topics
Who is online?
In total there is 1 user online :: 0 Registered, 0 Hidden and 1 Guest


View the whole list

Top posters
333 Posts - 59%
76 Posts - 13%
44 Posts - 8%
25 Posts - 4%
24 Posts - 4%
22 Posts - 4%
17 Posts - 3%
11 Posts - 2%
8 Posts - 1%
6 Posts - 1%

Go down
Dr Jay
Dr Jay
Posts : 76
Join date : 2016-12-05

Age : 32
Location : Ohio, USA

How to Submit a Report for Connection Problems Empty How to Submit a Report for Connection Problems

Sat Dec 17, 2016 10:20 pm
How to Submit a Report for Connection

Hello there,

Please acknowledge the following guidelines for submitting a report for connection problems to help expedite the process and escalate your request to the proper technician or administrator:

  • Title of problem (required)
  • Where on the website (required)? Homepage, sub-page, translator tool, or forums?
  • Date first noticed (optional)
  • Times you were able to reproduce the problem (optional)(this means how many times your were able to cause the problem to occur - e.g. testing to see if the problem happens more than once)
  • Description of the problem (required)
  • Have you done any of the following (optional): Cleared cache, cleared cookies, used a different browser (and if you used a different browser, how many times did you reproduce it on each browser, place this info in parentheses), and/or anything else pertinent to the problem.
  • Level of problem (optional): Level 1 (lowest/common), Level 2 (medium/problematic), Level 3 (Highest/Severe).

Thanks for your report!
Back to top
Permissions in this forum:
You cannot reply to topics in this forum